General terms & Conditions of Sale.

Delivery Lead Time

The customer will receive the goods 5 working days after the payment is registered in our company bank account.

This 5 days is needed for quarantine process, fish check and export documentation.

The delivery is made by air plane and normally will reach you within 48 hours. In any case, delivery time depends on air cargo space.

We ship from Soekarno Hatta Airport located in Jakarta, Indonesia (CGK).

Please notify us early if Health Certificate and/or Origin Certficate is needed so that there won't be any delay in the delivery.

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Our Customers

One of the best freshwater fish exporter, good packaging, good density, very low DOA, and they accept DOA with serious, trust is not only about money but honest and commitment. Thank you Harlequin Aquatics. ( Australia )

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